Office Locations 
District Office
250 W. Chocolate Avenue
Suite 2
Hershey, PA 17033
PHONE: (717) 534-1323
FAX: (717) 534-1457
Hours: Monday-Thursday 7 a.m. to 3:30 p.m.
Friday Hours: By appointment only 8 a.m. – 11 a.m.

Capitol Office
159-B East Wing
PO Box 202106
Harrisburg PA 17120-2106
PHONE: (717) 787-2684
FAX: (717) 787-7557
Hours: Monday-Friday 9 a.m. to 4:30 p.m. 

PA American Water Construction Project
Pennsylvania American Water has announced the start of a major construction project to replace a section of water main, as well as utility-owned service lines and fire hydrants, in Derry Township to improve water service reliability and fire protection for area residents and businesses.

The cost of the project is approximately $2.2 million and will upgrade aging and undersized pipe dating back to the 1950s.

Beginning the week of July 22, crews will begin to install nearly 8,000 feet of new 12-inch ductile iron water main on Route 322 (West Governor Road) between Lucy Avenue/Bullfrog Valley Road and Hockersville Drive/Fishburn Road. Final paving restoration is planned for completion by fall.

The company’s Hershey system provides water service to nearly 20,000 customers in Dauphin and Lebanon counties.

Crews will work nightly between 6 p.m. and 6 a.m. Sunday through Thursday. Traffic restrictions will be in place during construction, and motorists are urged to give themselves extra time and exercise caution when traveling through the work zone.

During construction, customers might experience temporary water service interruptions, discolored water and/or lower than normal water pressure. For more information, contact Pennsylvania American Water’s customer service center at 1-800-565-7292.